Frequently Asked Questions

We Are Available To Answer All Questions


Frequently Asked Questions

If you have any additional questions, please call (805) 242-2175 and we would be happy to speak with you.

How Long Are Each Of Good Heart’s Outpatient Programs?2018-05-28T20:51:58-07:00

Most of our clients start on the Partial Hospitalization level of care which is all day programming Monday through Friday from 9:30am to 4:30pm with an hour break for lunch. This level of care is our highest level of care where clients receive up to five individual sessions a week and twice as much clinical support than our next lower level of care. PHP is intended for stabilization and much needed clinical assessment when a client first begins outpatient treatment. This is six hours a day, five days a week.

PHP typically lasts the length of a month, but can be shorter or longer depending upon the individuals specific needs.

Next, clients begin IOP. Intensive Outpatient programming is meant for individuals who are beginning to integrate what they’ve learned in PHP into the real world. They are working or attending school or are actively pursuing one of these avenues or another. They could also be contributing to their community through volunteership if they are retired or do not need to work for other reasons. This is three hours a day, five days a week.

IOP typically lasts six weeks to two months, but can be shorter or longer depending on the individual’s specific needs.

Overall, our program lasts about three months (90 days), but we have had individuals who have completed one month of treatment and others who have stayed for up to nine months and longer as their preference.

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Is There An Assessment Before I Begin Treatment?2018-04-15T21:28:23-07:00

Yes, after you submit your information someone from Good Heart’s team will reach out to you via video chat or telephonic communication to assess your appropriateness for the levels of care Good Heart Recovery currently offers. Examples of being inappropriate for Good Heart’s levels of care include recent substance use needing a medically directed detox, severe psychotic or mood dysregulation needing 24-hour supervision, etc. If services are needed prior to the admission of Good Heart, our team will provide you with excellent referrals for any and all resources needed.

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How Do I Know That Good Heart Recovery Is The Right Program For Me And/Or My Loved One?2018-04-15T21:20:54-07:00

Good Heart Recovery’s staff has served and supported various types of individuals suffering from alcohol and drug addiction. Our approach encompasses a variety of interventions and perspectives that have been shown to provide extended abstinence and humble happiness in many of our client cases. Good Heart Recovery will typically not be considered the ‘wrong’ program for you or your loved one, but it could be considered the ‘wrong time’ for the client to admit if a higher level of care is needed.

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What Is The Difference Between Partial Hospitalization And Intensive Outpatient? And Is Partial Hospitalization In A Hospital?2018-04-15T21:21:05-07:00

Partial hospitalization is considered a higher level of care than intensive outpatient. Partial hospitalization is not held in a hospital setting. The name is expressive of the need for a client at this level of care to be surrounded by clinical staff for a full part of each day. Partial hospitalization offers clients two times as much clinical daily interaction than intensive outpatient. Typically, Good Heart finds that completion of our partial hospitalization program prior to our intensive outpatient program is indicative of the most sustainable, positive client treatment outcomes.

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Is Good Heart Recovery An Inpatient Program That Provides Boarding?2018-06-04T18:58:40-07:00

Currently, Good Heart Recovery only provides outpatient addiction treatment services, meaning Good Heart Recovery does not have personal inpatient residences for clients. However, Good Heart Recovery has reserved beds at a local, all-inclusive affiliated sober living residence called Recovery Santa Barbara. Recovery Santa Barbara’s sober living home shares a mission and philosophy that are fully aligned with Good Heart Recovery’s perspective on treatment. A lot of Good Heart Recovery’s clients will choose living accommodations with Recovery Santa Barbara due to the high quality of services providing a wrap-around recovery treatment approach. With the partnership of Good Heart Recovery and Recovery Santa Barbara, clients receive full wrap-around services intended to encompass every area of the recovered client’s life.

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Does Good Heart Treat Adolescents?2017-06-25T19:50:44-07:00

No, currently we are only treating patients 18 years of age and older. If you are a parent seeking services for your child similar to the services provided at Good Heart Recovery, reach out to us and we will do our best to provide you with appropriate referrals to effective adolescent treatment services.

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How Do I Know If My Insurance Will Cover Treatment?2018-04-15T21:21:19-07:00

Every insurance plan has its own rules for coverage of substance use and mental health treatment. Instead of having you and/or your loved one call your insurance company, which can be very confusing at times, Good Heart Recovery will call your health insurance plan for you to determine your level of coverage at Good Heart Recovery. Click on the button below to provide your health insurance information to Good Heart and one of our staff members will get back to you as soon as possible with all the information needed regarding payment for our programs.

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Will It Be A Problem If My Work Or School Schedule Conflicts With The Group Times?2018-06-04T19:16:12-07:00

Yes and no.

We currently do not offer an evening or weekend addiction or mental health program. It is very important for clients to be able to attend regularly, on time, and stay for the entire day’s programming. Based on the willingness and flexibility of a client seeking full recovery from alcohol and drug addiction, we at Good Heart Recovery would be able to provide a non-specific medical excuse slip seeking approval from your employer or education administration for a temporary schedule change. However, once you are on Good Heart Recovery’s IOP level of care, depending on how you are presenting clinically, we will do our best to accommodate work and school schedules as we find that integration into healthy, daily living is essential for long-term recovery.

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Will My Loved One And/Or I Be Able To Meet With A Psychiatrist And/Or Medical Doctor?2018-06-04T19:07:57-07:00

All Good Heart Recovery clients will be seen by our medical director and licensed board-certified Psychiatrist with an M.D. from Columbia University as well as  Ph.D. in Psychology within 72 hours of admission into our program. Clients will have access to any and all medically recommended subsequent follow-up appointments for medication management, continued psychiatric evaluation, and symptom tracking. Our medical director is a doctor who seeks to have individuals on as little medications as possible and truly listens to our clients instead of just handing them a prescription. She is dedicated to helping the individual suffering and spends the needed time to get to know them.

Part of Good Heart Recovery’s admission process is for all clients to complete a state certified health questionnaire meant to evaluate and self-assess the client’s various medical concerns. Good Heart Recovery has relationships with local nurses, physicians, physical therapists, dentists, and specialty doctors to allow for full multi-disciplinary action in all impaired areas of a client’s health.

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What Medications Are Approved At Good Heart Recovery?2018-06-04T19:13:57-07:00

Good Heart Recovery assesses and creates an individualized treatment plan for each client dependent upon their specific situation. The general philosophy of Good Heart on narcotic, and most non-narcotic medications, is that the least amount of medications one can be on to live a happy and fulfilling life provides the best results. At this time, Good Heart Recovery’s addiction treatment clinical staff does not work with clients who are on Suboxone or Methadone maintenance. We will continue to follow the research of medication-assisted addiction treatment.

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Having treated over thousands of cases and individuals, our team is experienced in the many different presentations of pain and suffering that accumulate over the years due to mental illness and substance abuse.



Good Heart Recovery holds numerous memberships, certifications, and accreditations ensuring our commitment to the highest quality of care.


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